FAQs
Have a question? Find answers to our most commonly asked queries below. If you still need help, feel free to contact us directly.
1. How long does shipping take?
Once your order is processed (within 1–3 business days), delivery typically takes 3–6 business days across the UK.
2. Do you ship internationally?
Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.
3. How can I track my order?
As soon as your order ships, we’ll email you a tracking link. You can use that link to follow the progress of your delivery.
4. What is your return policy?
You can return eligible items within 14 days of receiving your order, provided they are unused and in their original packaging. Visit our Returns & Refunds Policy page for full details.
5. Do you offer exchanges?
We currently do not offer direct exchanges. If you’d like a different item, please return your original order for a refund and place a new order.
6. Is shipping free?
Yes, we offer FREE shipping on all orders within the UK — no minimum spend required.
7. How can I contact customer service?
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DAL'S INTERIORS LTD
- Company number :09735852
- Email:support@dalsinteriors.com
- Phone:+44 7788 250758
- Address:1A Woodfield Close, Walsall, West Midlands, WS5 3LE, England
- 3223 N Lockwood Ridge Rd lot 199, Sarasota Florida 34234, United States
- 🕘 Support Hours: Monday to Friday, 9:00 AM – 5:00 PM EST
- 📩 We aim to respond to all inquiries within 24 hours.
8. Can I change or cancel my order?
If your order hasn’t been processed yet, we may be able to make changes or cancel it. Please contact us as soon as possible after placing your order.
Need more help?
We’re here for you — Contact Us anytime.